Accessibility
Notice Under the Americans with Disabilities Act (PDF)
Complaints that a program, service or activity of the Town of Normal is not accessible to persons with disabilities should be directed to:
Greg Troemel, ADA Coordinator
Town of Normal, 11 Uptown Circle, PO Box 589, Normal, IL 61761
Office: 309-454-9581 | Mobile: 309-824-3026 | Email: gtroemel@normal.org
Monday – Friday, 8:30 a.m. to 5 p.m.
To report an accessibility concern, please contact one of the following below or complete this form.
Department | Name | Phone | |
Administration | Eric Hanson | 309-454-9777 | |
Children’s Discovery Museum | Beth Whisman | 309-433-3444 | |
City Hall: Town Clerk | Angie Huonker | 309-454-9509 | |
Communications & Community Relations | Cathy Oloffson | 309-454-9777 | |
Engineering | Ryan Otto | 309-454-9578 | |
Facilities Management | Mark Clinch | 309-433-3409 | |
Finance | Andrew Huhn | 309-454-9516 | |
Fire | Mick Humer | 309-454-9603 | |
Human Resources | Jenny Keigher | 309-454-9518 | |
Ironwood Golf Course | Craig Onsrud | 309-454-9620 | |
Innovation and Technology | Vasudha Gadhiraju | 309-454-9608 | |
Inspections | Greg Troemel | 309-454-9581 | |
Legal | Brian Day | 309-454-9507 | |
Library | Brian Chase | 309-452-1757 | |
Normal Theater | Adam Fox | 309-454-9720 | |
Parks and Recreation | Doug Damery | 309-454-9540 | |
Planning & Zoning | Mercy Davison | 309-454-9590 | |
Police | Rick Bleichner | 309-454-9535 | |
Public Works | Wayne Aldrich | 309-454-9571 | |
Water | John Burkhart | 309-454-9564 |
Website Accessibility
If you use assistive technology (such as a Braille reader, a screen reader, or TTY) and the format of any material on this website interferes with your ability to access information, please contact us. To enable us to respond in a manner most helpful to you, please indicate the nature of your accessibility problem, the preferred format in which to receive the material, the web address of the requested material, and your contact information. Users who need accessibility assistance can also contact us by phone through the Federal Information Relay Service at 1-800-877-8339 for TTY/Voice communication.
Accessibility Design Guidelines
Our website has been designed with the following accessibility guidelines in mind:
- We work to comply with Section 508 as well as 2.0 A and AA referring to website accessibility standards.
- If you have difficulty accessing the site or have any comments or feedback, please do not hesitate to contact us.
Browser Accessibility Information
Many popular browsers contain built-in accessibility tools.
- Internet Explorer Accessibility Information
- Firefox Accessibility Information
- Chrome Accessibility Information
Additional Plug-ins
Adobe Reader is required to view and print PDF documents that appear on this website.
- To download this program for free, visit the Adobe website.
- To read PDF documents with a screen reader, please visit the Adobe Reader Accessibility website which provides useful tools and resources.
Adobe Flash may be required to view certain videos that appear on this website.
- To download this program for free, visit the Adobe website.
- To access flash content using a screen reader, please visit the Adobe Flash Player Accessibility website which provides useful tools and resources.