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Accessibility
Transition Plan
The Town of Normal is dedicated to providing access to people of all abilities with access so they can participate equally in all Town initiatives, services and programs. To further this goal, the Town is conducting a self-evaluation and updating its ADA Transition Plan to ensure inclusion and access for people with disabilities. We welcome your input on proposed plans. Share your feedback at any time. Email ADA Coordinator Greg Troemel or call 309-454-9580.
Exhibit A
Notice Under the Americans with Disabilities Act (PDF)
- To file a formal complaint of disability discrimination, complete the Town of Normal's online ADA Grievance Complaint Form.
- To report an accessibility concern, please Email ADA Coordinator Greg Troemel or call 309-454-9581 or 309-824-3026.
Website Accessibility
If you use assistive technology (such as a Braille reader, a screen reader, or TTY) and the format of any material on this website interferes with your ability to access information, please Email ADA Coordinator Greg Troemel. To help us respond in a manner most helpful to you, please indicate the nature of the accessibility issue, the preferred format in which to receive the material, the web address of the requested material and your contact information. Users who need accessibility assistance can also contact us by phone through the Federal Information Relay Service at 1-800-877-8339 for TTY/Voice communication.
Accessibility Design Guidelines
Our website has been designed with the following accessibility guidelines in mind:
- We work to comply with Section 508 of the Rehabilitation Act and Web Content Accessibility Guidelines (WCAG) for website accessibility standards.
- If you have difficulty accessing the site or have any comments or feedback, please Email ADA Coordinator Greg Troemel.
Browser Accessibility Information
Many popular browsers contain built-in accessibility tools.
- Internet Explorer Accessibility Information
- Firefox Accessibility Information
- Chrome Accessibility Information
Additional Plug-ins
Adobe Reader is required to view and print PDF documents that appear on this website.
- To download this program for free, visit the Adobe website.
- To read PDF documents with a screen reader, visit the Adobe Reader Accessibility website which provides useful tools and resources.
Adobe Flash may be required to view certain videos that appear on this website.
- To download this program for free, visit the Adobe website.
- To access flash content using a screen reader, please visit the Adobe Flash Player Accessibility website which provides useful tools and resources.