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1. What should I do if I cannot find my parking ticket in the system when I attempt to pay online?

The most likely answer is that the ticket has not been entered into the online payment system. Please keep in mind that the seven day increase will not take place until the ticket has been in the online payment system for seven days. Please try again in a day or two or contact the Finance Department at (309) 454-9769. View information on payments.

2. What is the sales tax rate in Normal?

The current tax rate is 8.75%. For more information, visit the Taxes and Fees webpage.

3. Why do I have to pay a use tax on my newly purchased vehicle?

According to local ordinance, any vehicle registered to an address within the city limits of Bloomington or Normal is subject to this local use tax. You will receive a letter after the State has notified the Town of such registration. View frequently asked questions about the use tax.

4. What phone number do I call regarding Use Tax Questions?

Call the Use Tax help line at (309) 454-9625.